You may cancel with no penalty as long as you cancel more than 7 days before your scheduled trip/service.

If you cancel within 7 days of their scheduled trip/service, 50% of the booking total will be taken. If the customer is booked and does not show up without notifying us in advance (7 days), they will be marked a no-show and will not receive a refund on their trip/service.

If you wish to re-book for a different day, you may do so more than 7 days before your scheduled trip.

If you wish to re-book within 7 days of your scheduled trip, a $5 per person booking fee will be applied to the trip.

Children under 12 years of age are not permitted to ride through the Class 4 rapids.

Children 4-11 are welcome to ride along on the flat water, and all other Class 1-3 rapids.

When trips arrive at the beach above Piers Gorge, they will be required to get out of the boat with an adult, or one of our Youth Guides. There are no exceptions.

Our youth guide experience truly is one of a kind and offered only with our Premium Rafting Trips. From the moment your group gears up children under 12 will start their “Junior Raft Guide Experience”. They will get to play some fun games with their junior raft guide trainer, who will be with them the whole trip. (pending space in the raft)

When the group gets to the beach above the class IV whitewater, their Junior Raft Guide Trainer will accompany them to the overlook where they will watch the rest of the group go through Piers Gorge and learn about the river features & “How to guide the big water!” After they take photos at the gorge with the group they will walk down to the bottom beach and learn how to guide a boat or just play around and have their own adventure.

Once the group is done with their second run in the gorge your child may get back in the boat with the group. Otherwise they will help their trainer in guiding the boat through the next rapid called terminal surfer. Once we get back to the outpost they are given their junior guide prize pack as they are then a “Certified Junior Raft Guide!”

Not at all. Our guides are the best in the business and will take care of you and your group from the moment you step off the front porch of the outpost to the moment you return.

We do not recommend bringing anything with you on the river you are not prepared to lose. HAVE NO FEAR. We have a professional photographer with you the whole time taking photos. When you get back to the outpost you can view and purchase those photos!

YES. You will be getting wet on all of our whitewater trips.

Spring (May 20th-June 10th) will give you the highest water levels, but summer is the nicest time to raft in our area overall.

Any outside equipment cannot be used on our adventures.  This includes items such as PFD’s, helmets, harnesses, , paddles, and boats.  All the gear you will need is provided for each trip we offer.